You asked for it, and we're delivering it: I'm proud to announce the launch of the Fathom Travel Concierge, our new booking service. Our mission is to connect you with your passion for travel, and our advisors will make trip-planning easy and stress-free. We're putting years of priceless intel and recommendations to work. You just sit back and let us book the trip for you. (See? It's like you're on vacation already.)
Ready to go? Fill in this form to tell us your trip goals, timeline, expectations, and budget, and we'll take it from there.
Why Fathom's Travel Concierge Is Your Smart Call
Our team of super-connected movers and shakers are ready to pull a rabbit out of a hat for you. Rest assured that no matter where you are in the world, 24-hour, blue-chip support is at your fingertips.
When you pay for our services, you benefit from the great perks we've negotiated at more than 900 luxury hotels around the world. That means free breakfast, spa treatments, transfers, and upgrades that are guaranteed when you book with us.
Read on for more details. If you're ready to start, fill in this form with your trip goals, timeline, expectations, and budget, and we will take it from there.
About the Fathom Travel Concierge
Why should I use the Fathom Travel Concierge?
Because when you want help planning and arranging a vacation, we can help with everything, from deciding where to go and booking the best flights to reserving the perfect hotels, meals, and excursions. Whether it's a quick romantic getaway, a business trip, or a family adventure, we'll recommend the special places you trust us to find. (Not the cookie-cutter, everyone-stays-there resort.) And in true Fathom style, we'll prepare an info-packed custom itinerary with all the details.
What's more, you will benefit from incredible perks negotiated on your behalf at over 900 luxury hotels around the world. So expect things like free breakfast, spa treatments, transfers, early check-ins and late check-outs, and even upgrades that are guaranteed when you book. This is not the kind of thing you want to chance upon arrival.
What does this cost?
Rates will vary depending where you're going, how many stops you're making and flights you're taking, and how complicated the trip is. Full concierge services include itinerary planning, transfers and logistics, restaurant reservations, spa appointments, and special requests.
Rates for single-stop/single-country visits: $350
Rates for multi-stop visits:
$500 - Caribbean, Mexico, Hawaii
$850 - Everywhere else
There's an additional $300 fee for bookings made within two weeks of travel. There's no charge to book hotel rooms or cruises. Airline tickets cost $65 each.
Once we start planning and researching for you, we will charge a $150 goodwill deposit fee, which goes towards the cost of your vacation. This will only be refunded if you find a better rate which we cannot meet or beat.
What if I don't want to pay for trip-planning services or am traveling on a tight budget?
Then this isn't the service for you. But you can continue to DIY using the extensive global information that we provide on Fathom at absolutely no cost.
Isn't a travel agency awfully old-fashioned of you, Fathom?
This isn't about working with a travel agent. It's about working with a travel advisor. Travel advisors don't take marching orders; we work with you. We want to understand your motives, interests, and preferences to craft the right trip. And when we think something is not for you, we will tell you and suggest a better option.
Can I use you for any kind of trip?
Absolutely. Honeymoon. Safari. Ten days in Japan. Traveling with toddlers and grandparents and really picky siblings. A long weekend getaway within driving distance — without the holiday traffic.
Call us when you know what you want and are just too. damn. busy. to arrange it yourself — or don't know what you want but really need to hit your refresh button.
Can't I just do it on my own?
You can, but planning a great trip takes time and expertise. You could spend night after night researching your vacation. And hours juggling browser windows trying to find the best airfare. And that's before you picked a hotel. Isn't that time you'd rather spend doing something else? Fathom is in the travel business because we're really, really good at it. It's all we do and think about every day. And even if you like to DIY, remember, you can't VIP yourself. Let us do it for you.
How are you doing this?
We have forged a partnership with one of the most influential luxury travel companies in the world, Ovation Vacations. Ovation is the billion-dollar global travel service that specializes in crafting bespoke experiences, whose buying power unlocks enhanced perks, discounted rates, and access to sold-out hotel rooms.
Combined, we're a team of super-connected movers and shakers ready to pull a rabbit out of a hat for you, who bring an editor's critical eye to every trip we touch. Rest assured that no matter where you are in the world, 24-hour, blue-chip support is at your fingertips.
What makes you better than the credit card company I'm using now?
The main difference is this: You're a person to us, not a number. When you travel with us, people will recognize you for you and not for the plastic in your wallet. We know who you are when you call. This means we can pull strings on a much higher level.
Although we will make sure to plan everything as perfectly as possible before you head off for your trip, if anything goes wrong at 4 a.m. in Sri Lanka, you'll know there's a real person you can reach out to for help.
I'm in! Where do I start?
Start by filling in this form with your trip goals, timeline, expectations, and budget, and we'll take it from there.